{"id":6471,"date":"2026-04-21T16:14:12","date_gmt":"2026-04-21T14:14:12","guid":{"rendered":"https:\/\/global.fr.shopping.rakuten.com\/faq\/low-import-rate\/"},"modified":"2026-05-19T17:20:39","modified_gmt":"2026-05-19T15:20:39","slug":"low-import-rate","status":"publish","type":"faq","link":"https:\/\/global.fr.shopping.rakuten.com\/en\/faq\/low-import-rate\/","title":{"rendered":"Low import rate"},"content":{"rendered":"    <div id=\"btw_faq-block_48335f32a472f777491091b085ddedd4\" class=\"btw_faq\">\n\t\t<div class=\"faq\" id=\"faq-btw_faq-block_48335f32a472f777491091b085ddedd4\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t\t<div class=\"faq__item__header\" id=\"btw_faq-block_48335f32a472f777491091b085ddedd4-heading1\">\n\t\t\t\t\t\t\t<a class=\"faq__item__header__link\" href=\"#\" data-toggle=\"collapse\" data-target=\"#btw_faq-block_48335f32a472f777491091b085ddedd4-collapse1\" aria-controls=\"btw_faq-block_48335f32a472f777491091b085ddedd4-collapse1\">\n\t\t\t\t\t\t\t\t<span class=\"faq__item__header__link__title\">What are the possible errors? <\/span>\n\t\t\t\t\t\t\t\t<span class=\"faq__item__header__link__arrow\"><\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"btw_faq-block_48335f32a472f777491091b085ddedd4-collapse1\" class=\"collapse faq__item__content\" aria-labelledby=\"btw_faq-block_48335f32a472f777491091b085ddedd4-heading1\">\n\t\t\t\t\t\t\t<div class=\"vc_row row-internal row-container boomapps_vcrow\">\n<div class=\"row row-child\">\n<div class=\"wpb_row row-inner\">\n<div class=\"wpb_column pos-top pos-center align_left column_child col-lg-12 boomapps_vccolumn single-internal-gutter\">\n<div class=\"uncol style-light\">\n<div class=\"uncoltable\">\n<div class=\"uncell boomapps_vccolumn no-block-padding\">\n<div class=\"uncont\">\n<div class=\"uncode_text_column\">\n<p>Your file may contain different types of errors:<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6696 alignnone\" src=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/04\/tableau-600x365.png\" alt=\"\" width=\"694\" height=\"422\" srcset=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/04\/tableau-600x365.png 600w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/04\/tableau-768x467.png 768w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/04\/tableau.png 904w\" sizes=\"auto, (max-width: 694px) 100vw, 694px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>To do this, click <a href=\"https:\/\/outils.fr.shopping.rakuten.com\/dev-pro\/en\/ressources\/Templates_csv_Import_Rakuten_France_Webservices.html\" target=\"_blank\" rel=\"noopener\">here<\/a> and then on 3. <strong>Template files<\/strong>.*<br \/>\nBe aware that an optimal feed will allow you <strong>to maximize your sales potential<\/strong> and avoid cancellations due to outdated listings.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"uncode_text_column\">\n<p>To optimize the success rate of your stock integration files, consult the error reports that are generated with every upload.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t\t<div class=\"faq__item__header\" id=\"btw_faq-block_48335f32a472f777491091b085ddedd4-heading2\">\n\t\t\t\t\t\t\t<a class=\"faq__item__header__link\" href=\"#\" data-toggle=\"collapse\" data-target=\"#btw_faq-block_48335f32a472f777491091b085ddedd4-collapse2\" aria-controls=\"btw_faq-block_48335f32a472f777491091b085ddedd4-collapse2\">\n\t\t\t\t\t\t\t\t<span class=\"faq__item__header__link__title\">How to generate error reports? <\/span>\n\t\t\t\t\t\t\t\t<span class=\"faq__item__header__link__arrow\"><\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"btw_faq-block_48335f32a472f777491091b085ddedd4-collapse2\" class=\"collapse faq__item__content\" aria-labelledby=\"btw_faq-block_48335f32a472f777491091b085ddedd4-heading2\">\n\t\t\t\t\t\t\t<h4>Error reports for manual file integrations or hosted URL (TXT\/CSV)<\/h4>\n<p>The history of stock integration error reports is available from your account in the section <strong>Send my stock files.<\/strong><\/p>\n<p>You can download it to your computer by clicking on the link indicating the number of lines with errors in your file and use it to optimize your future uploads. These are available for 5 days. After this period, you will no longer be able to retrieve them.<\/p>\n<h4>Error reports for integrations performed via webservice<\/h4>\n<p>There are 2 webservices for retrieving errors:<\/p>\n<ul>\n<li>genericimportreport (XML)<\/li>\n<li>ImportReport (TXT ou CSV)<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq__item\">\n\t\t\t\t\t\t<div class=\"faq__item__header\" id=\"btw_faq-block_48335f32a472f777491091b085ddedd4-heading3\">\n\t\t\t\t\t\t\t<a class=\"faq__item__header__link\" href=\"#\" data-toggle=\"collapse\" data-target=\"#btw_faq-block_48335f32a472f777491091b085ddedd4-collapse3\" aria-controls=\"btw_faq-block_48335f32a472f777491091b085ddedd4-collapse3\">\n\t\t\t\t\t\t\t\t<span class=\"faq__item__header__link__title\">Documentation<\/span>\n\t\t\t\t\t\t\t\t<span class=\"faq__item__header__link__arrow\"><\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"btw_faq-block_48335f32a472f777491091b085ddedd4-collapse3\" class=\"collapse faq__item__content\" aria-labelledby=\"btw_faq-block_48335f32a472f777491091b085ddedd4-heading3\">\n\t\t\t\t\t\t\t<p>Find the documentation <a href=\"https:\/\/outils.fr.shopping.rakuten.com\/dev-pro\/en\/index.html\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" data-wpel-link=\"external\">here<\/a>.<\/p>\n<p>It is recommended that you only send updates for existing listings in your catalog that require modification (price, quantity, etc.), while limiting the frequency of uploads to a maximum of 10 files per hour.<\/p>\n<p>To do this, you can periodically perform an export of your inventory using the <a href=\"https:\/\/outils.fr.shopping.rakuten.com\/dev-pro\/en\/documentation\/Inventory_Management_Rakuten_France_Webservices.html\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" data-wpel-link=\"external\">export webservice<\/a>. This webservice also allows you to check competitor prices using the &#8216;<strong>pricing&#8217;<\/strong> scope.<\/p>\n<p>You can also use the <a href=\"https:\/\/outils.fr.shopping.rakuten.com\/dev-pro\/en\/documentation\/Product_Data\/Product_Listing_Listing_secure_version_Rakuten_France_Webservices.html\" target=\"_blank\" rel=\"noopener\">listing webservice<\/a> to consult our catalog and thus publish only listings on existing product pages using a barcode.<br \/>\nThis method is very effective for optimizing your feeds in cases where your database does not have sufficient data for creating a product page.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n    <\/div>\n    ","protected":false},"template":"","meta":{"_acf_changed":true},"categorie-faq":[81],"class_list":["post-6471","faq","type-faq","status-publish","hentry","categorie-faq-catalog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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