{"id":5981,"date":"2025-07-28T10:48:39","date_gmt":"2025-07-28T08:48:39","guid":{"rendered":"https:\/\/global.fr.shopping.rakuten.com\/resources\/"},"modified":"2026-05-19T17:39:57","modified_gmt":"2026-05-19T15:39:57","slug":"resources","status":"publish","type":"page","link":"https:\/\/global.fr.shopping.rakuten.com\/en\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull banniere-rakuten\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" class=\"wp-block-cover__image-background wp-image-2255 size-full\" alt=\"neon rakuten avec gobelets\" src=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-a_propos-neon_rakuten.jpg\" style=\"object-position:46% 48%\" data-object-fit=\"cover\" data-object-position=\"46% 48%\" srcset=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-a_propos-neon_rakuten.jpg 2560w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-a_propos-neon_rakuten-600x338.jpg 600w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-a_propos-neon_rakuten-1200x675.jpg 1200w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-a_propos-neon_rakuten-768x432.jpg 768w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-a_propos-neon_rakuten-1536x864.jpg 1536w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-a_propos-neon_rakuten-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-primary-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading\">Resources<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Find all of Rakuten&#8217;s resources here to help you sell, ship, and manage your e-commerce business more effectively.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-primary-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/global.fr.shopping.rakuten.com\/en\/contact\">Get a callback<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:90px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n    <div id=\"btw_custom_links-block_9c47b33a84c4517705f01c22f66f1954\" class=\"btw_custom_links\">\n\t\t\t\t\t<div class=\"grid_cards grid_cards--page grid_cards--columns4\">\n\t\t\t\t\t\t\t\t\t\t<article class=\"post_card type-page\">\n\t\t\t\t<div class=\"post_card__img\">\n\t\t\t\t\t<figure class=\"post_card__img__figure\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"479\" src=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-faq-600x479.png\" class=\" wp-image-6928\" alt=\"\" srcset=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-faq-600x479.png 600w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-faq-768x613.png 768w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-faq.png 800w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"post_card__body\">\n\t\t\t\t\t<h3 class=\"post_card__body__title\">FAQ<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<a href=\"https:\/\/global.fr.shopping.rakuten.com\/en\/faq\" class=\"stretched-link\"><\/a>\n\t\t\t<\/article><!-- #post-## -->\n\t\t\t\t\t\t\t\t<article class=\"post_card type-page\">\n\t\t\t\t<div class=\"post_card__img\">\n\t\t\t\t\t<figure class=\"post_card__img__figure\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"479\" src=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-partenariat-600x479.png\" class=\" wp-image-6717\" alt=\"poignee de mains en 3d\" srcset=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-partenariat-600x479.png 600w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-partenariat-768x613.png 768w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/03\/illustration-3d-partenariat.png 800w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"post_card__body\">\n\t\t\t\t\t<h3 class=\"post_card__body__title\">Support<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<a href=\"https:\/\/global.fr.shopping.rakuten.com\/en\/contact\/\" class=\"stretched-link\"><\/a>\n\t\t\t<\/article><!-- #post-## -->\n\t\t\t\t<\/div>\n    <\/div>\n    \n\n\n<div style=\"height:90px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile is-image-fill-element\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-ressources-faq-1200x675.jpg\" alt=\"wooden blocks with the letters F, A, and Q\" class=\"wp-image-2676 size-full\" style=\"object-position:50% 50%\" srcset=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-ressources-faq-1200x675.jpg 1200w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-ressources-faq-600x338.jpg 600w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-ressources-faq-768x432.jpg 768w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-ressources-faq-1536x864.jpg 1536w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/02\/photo-2560x1440-page_mere-ressources-faq-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wondering how to list your products on Rakuten? How to set up your shipping rates or KYC? Having a technical issue? Do you have any legal questions? <br><br>Take a look at our FAQ, you&#8217;ll probably find the answer there!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/global.fr.shopping.rakuten.com\/ressources\/faq\">Go to the FAQ<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Personalized support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are a professional seller on Rakuten, a <strong>dedicated E-Commerce Consultant<\/strong> is here to answer all your questions and help you throughout your Rakuten journey.<br><br>Feel free to ask for a callback! <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/global.fr.shopping.rakuten.com\/en\/contact\/\">GET A CALLBACK<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/05\/illustrationflat-2560x1440-page_mere-solutions-contact_ecc_rouge-1200x1200.png\" alt=\"flat illustration get a callback\" class=\"wp-image-6783 size-full\" srcset=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/05\/illustrationflat-2560x1440-page_mere-solutions-contact_ecc_rouge-1200x1200.png 1200w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/05\/illustrationflat-2560x1440-page_mere-solutions-contact_ecc_rouge-600x600.png 600w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/05\/illustrationflat-2560x1440-page_mere-solutions-contact_ecc_rouge-300x300.png 300w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/05\/illustrationflat-2560x1440-page_mere-solutions-contact_ecc_rouge-768x768.png 768w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/05\/illustrationflat-2560x1440-page_mere-solutions-contact_ecc_rouge-1536x1536.png 1536w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2026\/05\/illustrationflat-2560x1440-page_mere-solutions-contact_ecc_rouge-2048x2048.png 2048w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:90px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-media-text is-stacked-on-mobile media-texte-rakuten has-white-color has-primary-background-color has-text-color has-background has-link-color wp-elements-461d7d94b9cfb24ccfedb903cf2381b4\" style=\"grid-template-columns:40% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2025\/09\/illustration-conseiller-contact.png\" alt=\"\" class=\"wp-image-815 size-full\" srcset=\"https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2025\/09\/illustration-conseiller-contact.png 1200w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2025\/09\/illustration-conseiller-contact-600x600.png 600w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2025\/09\/illustration-conseiller-contact-300x300.png 300w, https:\/\/global.fr.shopping.rakuten.com\/wp-content\/uploads\/2025\/09\/illustration-conseiller-contact-768x768.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Need personalized support?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal? Make your journey on Rakuten as smooth as possible, to help you use your time for what you do best: selling. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-primary-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/global.fr.shopping.rakuten.com\/en\/contact\/\">Get a callback<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5981","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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