Rakuten France accelerates about innovation with two strategic nominations

Paris, February 27 - Rakuten France continues to expand and announces the nomination of Clement Caillol as Product Director and Arnaud Jeansen as Technical Director. Both will report directly to Cedric Dufour, CEO of Rakuten France and Rakuten TV.

"Clement's expertise in product and artificial intelligence, combined with Arnaud's technological vision are major assets for accelerating innovation at Rakuten France. Their complementary skills will enable us to offer our users an ever more fluid and efficient experience , while supporting our transformation. We are convinced that their leadership and expertise will strengthen our position as the France's leading e-commerce platform." said Cedric Dufour, CEO of Rakuten France and Rakuten TV.

Clement Caillol, Product Director at Rakuten France.

Arriving in February 2025, Clement Caillol is responsible for defining and driving Rakuten France's Product vision. Heading a team of 25 employees, Clement's mission is to analyze cleverly motivations and behaviors of users on the platform - whether visitors or merchants- in order to enrich the online shopping experience. He will also leverage advances in Artificial Intelligence (AI) to optimize the user experience and the teams' internal operational processes. In a constantly evolving sector, Rakuten France is relying on technological innovation to strengthen its positioning and offer an ever more effective service to its users.

"I'm delighted to be joining the Rakuten France adventure to put product innovation and AI at the service of users. We have a unique opportunity to capitalize on the wealth of data and the power of technology to offer an ever more fluid, relevant and engaging experience . My goal is to design solutions that simplify the lives of our buyers and create value for our merchants, while pushing back the boundaries of what artificial intelligence can bring to e-commerce," says Clement Caillol, Product Director at Rakuten France.

A graduate of Sciences Po Paris, Clement Caillol began his career at Google, where he spent five years as an analyst, supporting French advertisers in their acquisition strategy and the analysis of their browsing data. Then, he joined ManoMano as Product Leader, working on optimizing product catalog visibility through search, listings and recommendations. He continued his career at Moni, a FinTech specializing in international money transfers, for three years as Chief Product Officer, where he defined the product vision and structured the team.

Arnaud Jeansen, Technical Director at Rakuten France.

Arnaud Jeansen is promoted to Technical Director of Rakuten France, effective March 2025. Heading up a team of 70 people, his mission is to support the company's development by managing the modernization of tools and the technical platform, in order to offer users and merchants an increasingly secure and reliable exchange space. Arnaud joined Rakuten France in March 2023 as Head of Engineering.

"As Technical Director, my ambition is to unite the Rakuten France teams around a technological vision that drives innovation. My role will be to position Tech as a catalyst for transformation, developing solutions that fully meet the needs of our users and support our strategic objectives," says Arnaud Jeansen, CTO of Rakuten France.

An IT enthusiast from an early age and a graduate of INSA Rouen, Arnaud Jeansen has held management positions such as Head of Engineering at Quicksign and Rakuten France. With over 15 years' experience in international companies, he specializes in technical team management, software architecture and complex systems integration.