Are you an individual customer?
This form is intended for professionals only. If you are an individual customer, your request will not be processed here. Please use the following link:
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Frequently Asked Questions
Contact our sales teams using the form above. We will then contact you and help you turn your individual account into a professional account.
To import your products to Rakuten, 4 options are available to you:
- Classic import via CSV or TXT file
- Generic import via XML file
- Manual import
- Import via feed URL
Find all the details on product importing in our FAQ.
To sell on Rakuten, you must first create a professional seller account. Simply fill out our registration form and provide your information.
Once your registration is complete, the Rakuten teams will verify your information and activate your account. You will receive a confirmation email as soon as your account is validated.
