RAKUTEN FULFILLMENT NETWORK
Increase your sales with fast, reliable and cost-effective
e-commerce logistics
Take advantage of a turnkey e-commerce logistics service to satisfy your customers while you concentrate on what you do best: selling.
0
waste of time
0
hidden costs
0
claims
+25%
more time for your business
Make logistics your competitive advantage
with Rakuten Fulfillment Network
Reduce your logistics costs
With Rakuten Fulfillment Network, you benefit from a flat rate, regardless of the sales channel. Our pricing structure is simple, with no hidden costs.
25% average savings on our customers’ logistics costs.
Flexible service to support your growth
Whether for the long term or for one-off requirements, our service adapts to your needs, offering you tailor-made, scalable logistics to support your e-commerce expansion.
With responsive customer support and free storage for the first 5 weeks of all your products, Rakuten Fulfillment Network is here to help you grow.
Manage all your logistics in just a few clicks
With a single point of contact and a centralized space to manage all your e-commerce logistics, there’s no longer any need for a large number of spreadsheets or a chain of e-mails sent to logisticians !
In just a few clicks, you can manage your entire logistics, including customer returns. A real-time view of your inventory helps you avoid stock-outs and anticipate demand.
Offer your customers quality service
With tracked delivery and returns management included, guarantee an experience that lives up to your customers’ expectations.
99.8% of orders placed before 2pm are delivered within 24 hours to satisfy even your busiest customers.
Pack, ship and track your orders, without even thinking about it.
Rakuten Fulfillment Network takes care of every step of your e-commerce logistics. Your customers are satisfied, your schedule is relieved.
Order packaging
Your products are carefully packaged to ensure delivery without unpleasant surprises.
Customer returns
We make it easy to manage your customer returns: tracking and reception of returns, product inspection and restocking.
Inventory tracking
Track stock levels in real time to identify popular products and avoid stock-outs.
International network
Be supported by the most reliable partner network of fulfillment and e-commerce experts who can deliver your orders in France and around the world. All our warehouses are located in EU countries.
Insurance
Deliver risk-free with our e-commerce logistics service. Your lost and damaged parcels are reimbursed at 100% of their sale value.
Customer service
Our dedicated after-sales service takes care of all your customers’ software problems.
Get started today in four easy steps, with no activation fee.
Select your products and send your stock
Keep track of your orders and stock, updated automatically from your management space
As soon as an order is placed, Rakuten packs and dispatches your parcels the same day.
Rakuten manages delivery tracking and returns for your customers.
Pricing based on just two criteria:package weight and storage time
1. Pricing based on shipment weight :
| Weight | Less than 1kg | Between 1 and 5kg | Between 6 and 10kg | Above 10kg |
| Price | From €4.75 | From €4.97 | From €8,46 | 0.40€ per kg. supp. |
*30kg maximum. Prices for delivery in France.
2. Our storage fee schedule :
| Less than 5 weeks | From 5 weeks to 3 months | From 3 months to 12 months | More than 12 months | |
| Price | Free | 18 euros* | 50 euros* | 100 euros* |
* Price Excl./m3/months
Our rates include :
1.
Receiving your products and unloading your stock
2.
New orders and possible fuel surcharges
3.
Order preparation, returns management and restocking
4.
Insurance, storage and shipping
Ask for your personalized offer:
Rakuten Fulfillment Network,
it’s our customers who say it best!
“Today, with Rakuten Fulfillment Network, it only takes 2 to 3 days to ship products. This has greatly improved our logistics times, and consequently our performance on the Rakuten marketplace.
For the launch of our R20 vacuum cleaner, we succeeded in providing an impeccable delivery service, while multiplying visibility by 200. Sales have increased tenfold!”
Sophia Shi
E-commerce Manager France – Dreame
Yes, Rakuten Fulfillment Network is a service available to all e-commerce sellers, whatever their sales channel.
Yes, we have a network of connected warehouses abroad to help you reach your international customers.