
Mondial Relay, delivery partner
Boost your e-commerce with flexible delivery and return solutions: Lockers, Points Relais®, or home delivery, both in France and internationally.
An offer designed for all e-retailers, from SMEs to large corporations.
Mondial Relay: your delivery ally
Grow your online sales with high-performance delivery and return solutions that are easy to integrate and preferred by consumers. With nearly 30 years of expertise, Mondial Relay offers a wide range of delivery methods – Lockers, Points Relais®, and home delivery – in France and 9 European countries, meeting your customers’ needs for flexibility.
- Leader in Lockers in France;
- A trusted partner for over 55,000 e-retailers with an NPS of +37;
- Mondial Relay enjoys 90% brand awareness among French consumers (OpinionWay study, January and April 2025).
By choosing Mondial Relay, you optimize your costs, improve customer satisfaction, and boost your conversion rate with a recognized, cost-effective, and more sustainable service.
Mondial Relay solutions

Local pickup point delivery
Lockers, Points Relais®

Home delivery
In France and abroad

Returns in France and abroad
Parcel collection

Digital or customized offers
Base on your parcel volumes
Contact person
Stéphanie Spychala
Communication Project Leader
[javascript protected email address]

Need personalized support?
Our goal? Make your journey on Rakuten as smooth as possible, to help you use your time for what you do best: selling.

