Frequently asked questions

Stock import – XML file

Generic integration is done via an XML file.

On the Webservices blog, go to the ‘Stock Management’ page in the Documentation section. Click on ‘Import stock using XML feeds’.

You will arrive on this page. Then click on ‘Import your XML feed’.

 

Scroll down the page to the ‘8. Test the Webservice’ block.

Fill in the fields and upload your file. Your token can be accessed in your account under the ‘Token’ tab.

After uploading your XML file, wait about 5 minutes, then refresh the ‘History’ page. You can view your success rate in the ‘Success’ column. If any errors appear, retrieve your error report, correct your file, and re-upload it within 5 days. If this period is exceeded after the first upload of your file, restart the upload process.

To download your error report, we invite you to use the Generic Import File webservice. To do so, go to the dedicated page on the Webservices blog.

An XML file must be structured according to very specific standards if you want it to integrate correctly on Rakuten France.

Find all the steps here.

Go to the Developer site, then click on Stock Management and navigate to the ‘Import stock using XML feeds’ section.

Click on Product types, then enter your username, your token, and click OK.

 

 

You will then be able to select the relevant alias.

 

 

For example, if you want to create a product page for a circular saw, you must choose the correct alias: namely outillage_jardin_produit:

<producttypetemplate>

<alias>outillage_jardin_produit</alias>

Once the alias is selected, go to the ‘Product templates’ (producttypetemplate) section, under the ‘Import stock using XML feeds‘ section.

Enter your login, your token, as well as the corresponding product type alias (in our example, ‘outillage_jardin_produit’).

For the Scope, select VALUES, and click on OK.

 

 

You will then access the correct template and find the product type you are looking for in the section <key>typeofproduct</key>.

Here we find the circular saw:

 

You will need to do the same for the brand: <key>manufacturer</key> by replacing ‘manufacturer‘ with the correct value (in our example, it is a Bosch):

 

 

And so on for all mandatory attributes: <mandatory>1</mandatory>

You are also free to fill in fields that are <mandatory>0</mandatory>, as the more information a product page has, the better it will be ranked, and therefore the better it will be referenced.

A Webservice is available for you to import your import file to Rakuten France. To access it, click here.

A Webservice is available for you to view any potential errors in your file integration.