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Please note that:
We remind that, RAKUTEN’s contribution to the development of this Frequently Asked Questions (FAQ) is only a brief and non-exhaustive presentation of the legislation concerned. Therefore, this FAQ does not in any way constitute legal advice from RAKUTEN.
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I see content on the Platform that is illegal and/or infringes my rights, what should I do ?
After issuing a formal notice to the author or publisher of the content considered to be disputed within the European Union law or the law of a Member State (content violating intellectual property rights, terrorist content, etc.) it should be reported to RAKUTEN, following the conditions imposed by law no. 2004-575 of June 21, 2004 “pour la confiance dans l’économie numérique” also known as “LCEN”.
For more information, please consult the online help « Je souhaite signaler une erreur sur une fiche produit, signaler un contenu ou un comportement illicite ».